Frequently Asked Questions

Recommended cure time would be 15-30 days. The most important aspect is the painters’ standards. 85% of paint work that we see is far from acceptable, which means there is a likelihood of the paint to be pulled up in the event the film needs to be re-positioned or removed for any reason. A signed waiver will be required prior to any work being completed. And if a vehicle owner fails to advise that any part of the vehicle was repainted we will not be held accountable.
Yes. We offer a 1 year installation warranty, if our work starts to peel, pop or lift we will do what’s needed to make it right. All within reason.
We require a 35% NON-REFUNDABLE deposit to secure material required for your installation, appointment date and time.
Absolutely! it would be recommended to rustproof your vehicle after it has been wrapped or ceramic coated
This is not recommended! For there is a danger when making regular visits, that the coating will be broken down quickly. Particularly during the pre-wash phase in car washes highly alkaline shampoos are applied which attack the surface bond. As well, many systems introduce a wax agent that can and will gum up the Ceramic Coating properties. Giving the appearance that the coating isn’t performing to expectations.
That’s the great thing about Ceramic Products. Water and a mild soap will work well. We sell and recommend Feylab’s Pure Wash Car Soap and 3D Car Care’s Pink Car Soap.
No!!! Ceramic coatings are a replacement to waxes and sealants. You will no longer need to use those products!
Yes. To maintain your warranty, you need to attend an annual service. This is to ensure the Ceramic coating is performing properly for the entire length of the warranty. If an annual inspection is missed, the warranty defaults to the lesser package at the time of the missed annual inspection. i.e. 3 years warranty becomes a 2 year warranty when an annual service is missed.
You should wait 10-14 days before the 1st wash to allow the solvents to out-gas and the coating to fully cure. Keep in mind taking a ceramic coated vehicle through a automated car wash, can change the behavior of the coating. As many automated systems have waxes that can gum up the ceramic coating. However when possible to recommend a good old fashion hand wash, using proper washing and drying methods.
Our films are warranted for 10 years. This warranty covers: yellowing, staining, delaminating, cracking, peeling and bubbling.
The clear coat is the self-healing layer and is approximately 13 microns thick. If that layer is penetrated, the film will not heal.
Yes. But after an installation please wait 72 hours before getting the vehicle wet. This allows edges to settle, creating good adhesion.
Yes, pressure washers can be used on paint protection films provided the film has completely dried after installation (typically 72 hours) and provided the high-pressure water is not pointed directly at the edges of the film.
Yes. PPF can be applied over a vinyl wrap or graphics. However, if there are any hard edges that film must cross (as in the case of stripes), it could result in some air being trapped along that edge.
Yes. PPF can be applied to any smooth surface, though care should be taken around any electronics and/or switches so that installation fluids aren’t allowed to get into sensitive areas.
While the edge of the film can be seen from certain angles, people generally do not notice it unless they are looking for it. However, if the car is dirty and dust and dirt is allowed to collect along the edge of the film, it will be more noticeable. Once the car is cleaned, it will be once again difficult to detect unless looking for it.
The self-healing clear coat of PPF is designed to repair itself from swirl marks and light scratches from car washes, etc. If a piece of debris has penetrated all the way through the clear coat on the film, it will not self-heal. The only way to fix this would be to have the piece of film replaced.
Yes, Coatings can be applied to PPF. Adding a coating does not stop the film from self-healing. Coatings can add a protective layer over the film, which depending on the coating can provide different properties. That additional coating layer, depending on the coating applied, may or may not self-heal. Once the coating wears down and deteriorates, the self-healing qualities will still remain.
Yes, you can install a vinyl on top of the film. We recommend waiting 48 hours after installation before doing so. You may also remove the stripe without damaging the film, if removed properly.
This is a very common occurrence with Paint Protection Film of all brands. It has to do with the difference in refractive index between the layer of film and the paint on the car. It is most noticeable on compound-curved surfaces because the film must be stretched over these areas to allow it to be installed without wrinkles. When the film is stretched, it becomes slightly thinner in those areas which causes the phenomenon seen through polarized glasses.

It can also occur on flat surfaces when the installer needs to use a drying solution (as opposed to a slip solution) such as alcohol and water to get the needed bond to the paint. This is due to the difference in viscosity of the fluids and their effect on the adhesive’s properties.

Polarized glasses have this effect on a number of different multi-layer surfaces (not just paint protection film) made of glass or plastic.

Yes, there are few films coming out that claim and show instant self-healing. However, this is not covered in any of the warranties. Nor do any of the companies give you an understanding as to how long this feature of the film will last. At the end of the day all urathane films heal. And some continue to self-heal over a longer period of time then others. When making the choice to add PPF, do just make i the based on the marketing, make it based on the installer/shop, their work, reviews, the in person feeling they give you (Can you trust them).
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